Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may increase during sales, holidays, or high-demand periods.
Delivery Timeline
Estimated delivery times:
Metro Cities: 3–7 business days
Other Locations in India: 5–10 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout.
Free shipping offers may be available during promotional periods.
Tracking Orders
Once your order is shipped, a tracking number and tracking link will be shared via email or SMS.
Delivery Issues
Customers are responsible for providing accurate shipping details. OnTop is not responsible for delays or losses caused by incorrect address information provided by the customer.